Nothing is worse than a broken down charbroiler, stopping kitchens from cooking and orders from being served. That’s why below we will help you through some Globe charbroiler troubleshooting to get the job done. We will go over the most common problems and some solutions that might resolve the issue.
The following guide is made for the Globe models GCB15G, GCB24G, GCB36G & GCB48G and more.
Charbroiler Troubleshooting
Issue | Cause | Solution |
Charbroiler not lighting
|
- Main gas line is closed
- Pilot light is not lit
|
- Open the gas valve
- Light the pilot light
- If these are not the issue, contact an authorized service agent
|
Flame is too high or too low
|
- Adjustment knob is turned up or down
|
- Adjust flame with control knob
|
Pilot light not staying lit
|
- Flame is too low
- Pilot tube clogged
|
- Adjust pilot light flame height
- Contact an authorized service agent
|
Strong smell of gas in cooking area
|
|
- Turn off the main gas valve. Don’t light any flames, ignite anything or turn on any electricals. Call the fire department if needed
|
Cooking surface is heating up slowly
|
| - Clean off carbon/debris from burners
|
Cast iron components deteriorating
|
- Unit running at too high of heat
|
- Turn down heat while using
|
Stainless radiant warping
|
- Unit running at too high of heat
|
- Turn down heat while using
|
Want to get the most out of your Globe appliances? Look through our library of manuals and diagrams to get helpful advice on preventative maintenance, operations and more.
Please contact a local authorized service agent who can help with these specific units and all your commercial kitchen equipment needs.
