Henny Penny Combi Oven Error Codes & Troubleshooting
Combi ovens are arguably the most versatile pieces of equipment in a commercial kitchen, and Henny Penny makes some of the best in the industry. If a unit is not working properly, it can slow down business significantly. Below are common error codes and troubleshooting tips associated with Henny Penny combi ovens.
This guide is to help users understand fault messages and diagnose a potential issue. If you’re only tasked with operating the combi oven, please contact an authorized service technician to resolve any of the following issues or identify additional problems.
Fault Message: Cooking Sensor Defective
- Error numbers – 694, 695
- Possible cause – The internal core temperature sensor has detected an inoperative cooking chamber sensor.
Fault Message: Internal Core Temperature Sensor Defective
- Error numbers – 699, 700, 714, 716
- Possible cause – The internal core temperature sensor inside the cooking compartment is inoperative.
Fault Message: Water Pressure Low
- Error number – 710
- Possible cause No. 1 – A continuous fault message appears because the water valve is open.
- Possible cause No. 2 – An infrequent fault message appears because too many appliances could be using water at the same time.
Fault Message: Vapor Sensor Defective
- Error number – 710
- Possible cause – The vapour sensor is inoperative. When this component is not working, steam elimination is controlled by the oven’s software, causing higher water consumption.
Fault Message: No Water in Waste Trap / the Siphon
- Error number – 710
- Possible cause – There might not be enough water in the waste trap or siphon. Water will need to be added into the cooking zone.
Fault Message: Unit Restarted After a Power Failure
- Error number – 710
- Possible cause – In some cases, this message can appear due to an operating error (i.e. machine is accidentally switched on and off while cooking).
Fault Message: WaveClean Cancelled
- Error number – 710
- Possible cause – Message appears after you tap the “STOP” button. This cancels the automatic cleaning procedure. You will be prompted to remove the cleaning cartridge. Follow the “Ending Automatic Cleaning” procedure in your operation’s manual.
Need some additional tips for cleaning and troubleshooting your machine? Check out our library of Henny Penny manuals.