Amana Microwave Troubleshooting

Issue

Possible Causes

Microwave doesn’t operate

• Make sure the microwave is plugged in.
• Have microwave checked to make sure it’s on a grounded/polarized circuit.
• Check the circuit breaker or fuse.

Microwave operates intermittently

Check the air filter and discharge areas for obstructions.

Microwave isn’t accepting entries when pad is pressed

• Make sure the microwave is plugged in and on.
• Open and close the door, then press the pad again.

Microwave is malfunctioning or displaying a “CALL SERVICE” or an “ERROR” message with a number

This is the microwave’s self-diagnostic system indicating an issue. When activated, follow these steps:

• Unplug the microwave, wait a minute, and then plug it back in.
• If the error message returns, the problem persists. Call the number provided.

Microwave works but doesn’t heat the food

Oven isn’t operating properly. Test this by heating a cup of water at 100% power.

“HOT” displays

The magnetron is overheated and will automatically engage the cooling fan. When properly cooled down, it will return to “READY” mode.

“CALL SERVICE” after cooking cycle

Microwave isn’t operating at full power. Contact service technician.

Issue

Possible Cause

Solutions

Weak microwave light

Cooking at low power

N/A (normal)

Steam forms on microwave door

Steam is being generated by food cooking inside microwave

N/A (normal)

Hot air is being expelled from vents

Food being cooked is generating heat

N/A (normal)

Microwave is malfunctioning or displaying a “CALL SERVICE” or an “ERROR” message with a number

1. Power cord isn’t plugged in
2. Blown fuse or circuit breaker is open
3. Outlet is malfunctioning
4. Door isn’t closed

1. Plug in unit
2. Replace the fuse/have repaired, or reset the breaker
3. Test the outlet with other electrical appliances and have inspected if problem persists
4. Close the door